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Guides

How ShortZen works, written from the product: what each feature does, how to set it up and what each plan includes.

Getting started

What ShortZen does and how to get your first link working.

  • Core concepts

    The eight ideas the rest of ShortZen is built from: links, slugs, domains, workspaces, plans, quotas, clicks, and entitlements.

Creating, organising, protecting, and importing links.

Growth features

QR codes, branded domains, bio pages, and smart routing.

  • QR codes

    Every link has a QR code. How to customise it, which format to download, and how scans are counted.

  • Custom Domains

    Serve your links from a domain you own, so they carry your brand instead of ours.

  • Link-in-bio pages

    Build a small public page that holds a list of links behind the one address a social profile gives you.

  • Smart routingfrom Pro

    Send one link to different destinations by device, country, time of day, or an A/B split.

Analytics & insight

Understanding your numbers, exporting them, and staying informed.

  • Understanding your analytics

    What every number on the Analytics page means, how far back the data goes, and what is deliberately not counted.

  • Exporting your data

    Get your analytics out as CSV, or request a full copy of everything in your account.

  • UTM on the clickfrom Pro

    See which utm_source, utm_medium, and utm_campaign values arrived on the short URL itself: click-time UTM, not the tags saved on the link.

  • New and returning visitors

    Opt in to a first-party visitor cookie so Analytics can tell new visitors from returning ones, without replacing the approximate unique-visitor count.

  • Conversion trackingfrom Business

    Record a conversion pixel or API event against a hashed visitor, attribute it last-click, and read conversions and CVR on Analytics.

Workspace & team

Shared ownership, roles, invitations, and audit history.

  • Workspaces and roles

    How shared ownership works in ShortZen, what each role can do, and who pays for what.

  • Inviting your teamfrom Pro

    Add people to your workspace, set what they can do, and remove them cleanly when they move on.

  • Audit logsfrom Business

    A record of who changed what in your workspace, plus what visitors reported about your content. Use it for compliance, security reviews, and answering "when did this change?"

Developer

The REST API, API keys, and outbound webhooks.

  • API keys and the REST API

    Create a key, call the API, and understand scopes, rate limits, and idempotency.

  • Outbound webhooksfrom Starter

    Have ShortZen call your endpoint when a link is created or clicked, and verify the calls are genuinely from us.

  • Connect an AI assistant

    Connect Claude, ChatGPT, Codex, Cursor or another assistant, check it works, and teach it your preferences.

Plans & account

What your plan includes, billing, and account settings.

  • Plans and limits

    What each plan includes, how to read a limit, and what happens when you reach one.

Help & reference

Troubleshooting, common questions, and terminology.

Try it on a real link

The free plan needs no card and has no time limit.