Our standard
In short
WCAG 2.2 level AA, and the European standard EN 301 549, on every public page, in the light and the dark theme.
We build the public ShortZen website to the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, and to the European standard EN 301 549 that incorporates it. We hold ourselves to this whether or not a legal exemption for small businesses would apply to us.
The standard applies to this website and to the signed-in product. The product is reviewed separately and this statement is about the public website: the home page, pricing, product pages, free tools, the security, status and contact pages, the changelog and the legal documents.
Conformance status
In short
Partially conforms. Automated checks find no serious problems; a full manual review and an independent audit have not been done yet.
The public website partially conforms with WCAG 2.2 level AA. “Partially” is deliberate: it means automated checks pass and the checks listed under “How this was checked” were done, but it does not mean every success criterion has been tested by hand or by an independent auditor. That has not happened yet, and we will update this page when it does.
How this was checked
In short
Automated scans in both themes, contrast measured from the colour values, and a review of the page structure. Not an independent audit.
Every public page is scanned with the axe-core accessibility engine against the WCAG 2.0, 2.1 and 2.2 level A and AA rules, in both the light and the dark theme, by a test that fails on any serious or critical finding.
Text and control colours are checked against the WCAG contrast ratios from the colour values themselves, in both themes. Pages were checked to reflow at a 320 pixel width without sideways scrolling. On a phone the plan comparison shows one plan at a time, chosen with a labelled control above it.
This assessment was prepared by ShortZen itself on 2 October 2026, using the methods above. It was not carried out by a third party.
Known limitations
In short
What has not been verified, so you know where a barrier is most likely to be.
A full manual review with screen readers across every page has not been completed. Automated tools find only part of the possible barriers, so a page may have a problem the scans cannot see.
On a phone the plan comparison shows one plan at a time, so comparing two plans row by row needs a wider screen. The plan cards above it summarise each plan side by side.
The sign-in and checkout screens are provided by our identity and payment providers. We choose them for their accessibility support but we do not control their markup.
Tell us about a barrier
In short
Email us and a person will reply.
If something on the website is hard or impossible to use, email hello@shortzen.io with the page, what you were trying to do and, if you can, the assistive technology you use. A person will reply. If the barrier blocks something you need, say so and we will give you the same information or service in another way while we fix it.
If you are not satisfied
In short
You can take a complaint to the enforcement body for your country.
If our reply does not resolve the problem, you can complain to the body that enforces accessibility requirements in your country. We will name the body for our own jurisdiction on this page once the company registration details are published on the Contact page.